Please note that in view of the government’s latest advice around coronavirus we have taken the decision to temporarily limit our Safe and Well visits to high risk vulnerable people.
For Safe and Well advice and guidance contact the Community Advice Team on 0800 0241 999.
Residents who are deaf or hard of hearing can text a request or enquiry to the following telephone number - 07528 983 101.
We also have a dedicated phone-line in to the Community Advice Team for Olive Branch Partners to make referrals - 0300 3300 200.
If you are a partner agency and would like to make a referral for a client to receive a Home Fire Safety Visit, please download and complete the referral form and return to: email@example.com.
Members of our communities who will not receive a visit and do not have web access will be sent a personalised pack which will include the Fire Safety in the Home booklet and other relevant literature.
More detailed safety information can be found in the downloadable Fire Safety in the Home booklet.
If you provide support to someone with dementia, and they’re still living in their own home, take a look at our living with dementia advice booklet for tips to keep them safe.
Residents experiencing issues relating to current smoke alarms can contact telephone 0800 141 2561 or email firstname.lastname@example.org
Take a look at this video for useful tips on what you need to know to help you stay safe in your home