This summer we are working in partnership with Staffordshire Police and West Midlands Ambulance Service to educate children on how to make an emergency 999 call.
The emergency services are here to help but sometimes 999 is rung by mistake and we want to help children understand when it is the right time to ring 999.
We’ve made a video which features Lookout Lion, who needs the help of the emergency services. Please watch this with your children to help them understand when they should ring 999 and how to do it. You can view it here:
After watching the video, talk to them about it and make sure they know:
When making a 999 call they need to remember:
We have produced a printable factsheet that features advice on making a 999 call. It also has space to write your address and phone number. Please print this off, fill it in and put it somewhere visible, like on the fridge or by your home phone (if you have one). Your child will then have the information that they need.