Performance report demonstrates commitment to communities

We’ve released our latest performance report which shows a 17 per cent increase in the number of reported incidents since 2024/25, with 10,391 incidents attended.

The report, named our Statement of Assurance, published today (Monday 26 October), covers the period from April 2025 to March 2026.

The biggest increase in demand came from outdoor fires which soared in summer 2025.

Despite this increase in incidents our teams still managed to carry out 15,213 home safety visits across the county as well as 546 fire safety risk audits across businesses and public buildings in Staffordshire.

Our community responsibilities haven’t ended there, as our teams supporting the NHS have helped over 1,000 people who have fallen in their home. They have also supported approximately 2,500 patients in their return home from hospital.

Not only this, but our incredible volunteers have contributed almost 4,000 hours of support and we have raised more than £11,000 for The Fire Fighters Charity.

Chief Fire Officer, Glynn Luznyj, said: “This report highlights how the service continues to respond to increased demand while balancing our commitments to our communities, working to deliver positive outcomes across Staffordshire.

“Whether we’re responding to house fires, road traffic collisions, falls at home or ensuring residents are as safe as possible in their homes, we are determined to continue to do our very best for the public and our people.

“We are also seeing new and evolving risks emerge, particularly from more frequent and severe weather-related events, which place additional demands on our resources and response capabilities. Despite these challenges, we remain committed to protecting our communities and adapting to meet the changing risks they face.”

Staffordshire Commissioner for Police, Fire & Rescue and Crime Ben Adams said: “This report highlights the range of work Staffordshire Fire and Rescue Service undertakes to keep us all safe. The service continues to evolve, responding effectively to emergencies while adapting to new and emerging risks, including those linked to climate change and new technologies.

“The past two years have been particularly challenging, with the hot, dry summers leading to an increase in incidents and creating additional pressures for the service.

“As well as responding to fires, more firefighters, staff and volunteers are engaged in prevention work to protect those most at risk. The falls response and home from hospital schemes continue to make a real difference for the most vulnerable in our communities.

“I’d like to thank everyone at Staffordshire Fire and Rescue Service for their commitment, professionalism and dedication in protecting the people of Staffordshire and Stoke-on-Trent.”

To read the full report visit Annual Statement of Assurance | Staffordshire Fire & Rescue Service.