Staffordshire Fire and Rescue Service (SFRS) are committed to providing a high standard of service to everyone who lives, works or travels through Staffordshire. We welcome your feedback; it is very important to us because it helps us to review what we do and make improvements to our service, policies and procedures if necessary.

Staffordshire Fire and Rescue Service always aim to provide our communities with a service that they can be proud of. Positive comments and feedback are very much appreciated. If you would like to make a compliment, please contact us in one of the following ways:

  • Attend in person to person to our Headquarters or any fire service premise
  • Write us a letter and forward it to the Fire Service Headquarters address at the following address:

    Staffordshire Fire & Rescue Service HQ
    ST15 0BS

  • Phone us on: 03003301000
  • Email to
  • Complete the website contact form