In an emergency call 999

General enquiries call 0300 330 1000

Get Out, Stay Out

Most people get out and stay out, when they discover a fire, make sure you do too!

It is important that in an event of a fire that you ‘Get Out, Stay Out and call 999’. Do not tackle the fire yourself, leave it to the fire crews. Our video explains why this is important and the song is a bit catchy!

Smoke alarms

A working smoke alarms could help save your home and the lives of you and your family as it will give you an early warning of a fire. Install working smoke alarms on every floor of your home - 10 year sealed battery smoke alarms are the best option and look out for the British Standard Kitemark. Make sure you test your alarms every week.

Escape plan

Preparing and practising a plan of action will help you act quickly if there’s a fire in your home – it could even save your life. When you make an escape plan, involve everyone who lives in your home, including children, older or disabled people and any lodgers.

Here are some tips to help plan your escape from fire:

  • The best escape route is the normal way in and out of your home
  • Think of any difficulties you may have getting out, eg at night you may need to have a torch to light your way
  • Choose a second escape route, in case the first one is blocked
  • Keep all exits clear of obstructions, like bicycles
  • If there are children, older or disabled people or pets, plan how you will get them out
  • Never go back in for your possessions. Your life is more important than material things. Get Out, Stay Out, Call 999