In an emergency call 999

General enquiries call 0300 330 1000

What we do

Everyday we make sure that what we do makes a difference to our communities. Whether it's responding to emergencies or educating people; we know that what guides us is our vision and principals for a safer Staffordshire.

When a crisis or emergency happens you know when you dial 999 we’ll respond. However, what most people don’t realise is that part of our job is to prevent accidents before they happen.

Staffordshire Fire and Rescue Service undertake a number of activities, all aimed at making our Staffordshire communities safer and stronger. We know that responding to emergencies is our first duty but we also recognise we can help prevent fires in the home and at work - so hopefully you'll never need to dial 999.

We run a number of services designed to inform and help members of the community to protect their homes and business premises. Whether it’s educating children or raising awareness of road safety among drivers, we know that what we do can have a significant impact - reducing risk and saving lives.

Our strategy is to inform and educate whilst providing real practical help to people across Staffordshire. We know that we can't prevent all accidents, but we do know that with your help we can try and make a difference to protecting lives.

Staffordshire Fire and Rescue Service (SFRS) covers a county which is 2,713 square kilometres in size.

It is diverse in terms of its geography and its cultures and is made up of the cities of Stoke-on-Trent and Lichfield and the major towns of Stafford, Burton upon Trent, Cannock, Newcastle-under-Lyme, Tamworth and Leek.

In SFRS we have circa 600 firefighters who keep our communities safe, with 366 of these being retained on-call and the Service also has 206 support staff.

There are 33 fire stations including eight whole-time stations, two daytime crewed and 23 retained on-call stations.

In 2019 we welcomed Her Majesty’s Inspectorate of Constabularies and Fire & Rescue Services to the Service for our first inspection. During their strategic briefing, we shared this short video with them to give them an overview of SFRS, its people and the work we do on a daily basis to keep Staffordshire safe.


Did You Know?

Faulty electrics cause around 6,000 fires in the home in the UK every year.