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General enquiries call 0300 330 1000

Our priorities: Public confidence


To maintain public confidence and trust in the service we will:

  • Ensure plans and resources are in place to provide a flexible efficient and resilient response to emergency incidents
  • Consult with our communities and listen to our people when developing our plans and services
  • Provide evidence that our activities are based on a recognised need and are targeted where they are needed most
  • Adopt a transparent and easily understood approach to planning and reporting throughout the service.

Read the full details about our 'public confidence' priority

Plans and evidence to support this priority