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Staffordshire Fire & Rescue Service - Preventing, Protecting, Responding

Service warns about bogus door knockers

6/7/2017

Staffordshire Fire and Rescue Service (SFRS) are warning residents to be alert to bogus door knockers.

“It is very concerning that people are claiming to be a member if the Service when they are not. Please check for the correct ID and alert Staffordshire Police to anyone acting suspiciously by calling 101.”

Deputy Chief Fire Officer Rob Barber

The Service has received calls from concerned residents who have stated someone wearing a SFRS jacket has knocked on their door and claimed they are looking for a lost cat. They told residents this is a service now provided by SFRS.

SFRS staff do not search for lost pets and will always have valid photo identification when visiting residents’ home.

In this case the resident said she thought the man who knocked on her door looked suspicious and she did not let him in to her property. She alerted the Service's Community Advice Team which sparked a warning to everyone in the county.

Deputy Chief Fire Officer Rob Barber said: “Although our staff do sometimes go to residents’ homes to fit smoke alarms, offer Safe and Well Visits or give general advice, they will always have valid photo ID and will present it on greeting.

“You should not let anyone into your home or give them any information if they are unable to present you with their SFRS ID card.

“It is very concerning that people are claiming to be a member if the Service when they are not. Please check for the correct ID and alert Staffordshire Police to anyone acting suspiciously by calling 101.”